by carolynkilmer@gmail.com | Nov 15, 2012
Many customers shopping for a new PC this holiday season will be surprised by the new look and feel of Microsoft’s Windows 8 operating system. “Live tiles” are the centerpiece of the experience. The vivid and animated tiles fill the screen and are built for...
by carolynkilmer@gmail.com | Nov 5, 2012
Jonathan Ive can look at a sunflower and see a computer. That’s why I’m excited to hear that Apple has given more responsibility to its chief designer. The announcement takes place in the context of a major executive shakeup. This week Apple announced that Scott...
by carolynkilmer@gmail.com | Nov 5, 2012
Apple Inc. not only builds some of the most elegant products in the world, but it also masterfully uses technology to enhance the customer experience in its stores. Apple Stores provide three key lessons that business owners in any industry can benefit from. These...
by carolynkilmer@gmail.com | Nov 5, 2012
2013 will be is the year of the customer experience. Brands that create a better experience for their customers will stand a better chance of growing market share. Successful brand managers and recruiters realize, however, that the experience begins with the right...
