Strong Speaking Skills Will Take You From Good to Great Monster.com asks Carmine Gallo how to be more confident, eloquent, and engaging. READ...

Motivate Staff by Inviting Participation

How many times have you heard that great leaders are great listeners? Everyone, it seems, equates leadership to listening. I interviewed more than two dozen inspiring leaders for my book, Fire Them Up, and I learned that extraordinary leaders go well beyond listening...

2013: The Year of the Customer Experience

2013 will be is the year of the customer experience. Brands that create a better experience for their customers will stand a better chance of growing market share. Successful brand managers and recruiters realize, however, that the experience begins with the right...