Multitask Your Way to Your Customer’s Heart

When you invite people to your home for a party, the hospitable routine should include greeting your guests upon arrival, directing them where to put their coats, showing them where the drinks and goodies are, introducing them to other guests who’ve already arrived...

Secrets to Steve Jobs Success 20/20 Interview

The ABC 20/20 segment is completely based on 7 principles of innovation in our book, The Innovation Secrets of Steve Jobs. I hope you like it. I think it’s important to capture the lessons that made Steve Jobs the most inspiring business leader of our time and...