by carolynkilmer@gmail.com | Jun 4, 2018
The Starbucks announcement to temporarily close 8,000 stores this afternoon for racial bias sensitivity training has been met with a range of opinions on social media—snark, skepticism and support. I see the action as consistency of message—a valuable quality for...
by carolynkilmer@gmail.com | May 29, 2018
Carnival Cruise Line’s newest ship—Horizon—departs from New York City this week with about 4,000 guests. Also on board are 1,450 crew members who are responsible for keeping those passengers safe, happy, and eager to take another cruise. Across all of Carnival Corp’s...
by carolynkilmer@gmail.com | May 25, 2018
It was fitting that the USC Annenberg School of Communication and Journalism chose a master communicator–Oprah Winfrey–to deliver the 2018 Annenberg commencement speech. Oprah’s speech on Friday to 960 students and their families had the hallmarks of...
by carolynkilmer@gmail.com | May 24, 2018
According to a recent Wall Street Journal article, some the 20 cities on Amazon’s shortlist of potential sites for its second headquarters are seeing an unintended benefit from the presentations they created to pitch themselves to Amazon. The pitches are so...
by carolynkilmer@gmail.com | May 18, 2018
Words matter. Words can shape a person’s life and career. They did for Arnold Donald. Nine words took Carnival Corp’s CEO from poverty to the top of a $48 billion company. This summer, Donald celebrates his fifth year as CEO of the world’s largest leisure travel...
by carolynkilmer@gmail.com | May 7, 2018
NBA fans who spent more than one million hours pouring over basketball stats can thank enterprise software company SAP. As the 2018 NBA Finals get underway between the Cleveland Cavaliers and the Golden State Warriors, fans will once again be checking stats on...
