by carolynkilmer@gmail.com | Oct 22, 2015
Why did Gary Allen log thousands of miles to attend 140 Apple Store openings around the world and blog about them…without getting paid for it? That question prompted me to reach out to Allen when I began the research for my book on the Apple Store model, The Apple...
by carolynkilmer@gmail.com | Oct 13, 2015
Tension and struggle, heroes and villains are the stuff of great movies. As it turns out, they are also key to selling one’s ideas. In the new film Steve Jobs, Oscar-winning screenwriter Aaron Sorkin divides the film into three acts with each act taking place...
by carolynkilmer@gmail.com | Oct 9, 2015
A retail executive who was once tasked with revitalizing the Disney Store called Steve Jobs, Disney’s largest shareholder, to ask for advice. Jobs said, “Dream bigger.” Those two words contained a wealth of wisdom and inspired Disney to think radically different. The...
by carolynkilmer@gmail.com | Oct 6, 2015
For 17 years, pastor Joel Osteen was happy to work behind the scenes, running television production for his dad’s ministry in Houston. Osteen’s dad encouraged him to preach, but Osteen’s head wasn’t in it. He didn’t see himself on stage and his nerves didn’t help. I...
by carolynkilmer@gmail.com | Oct 2, 2015
“Wow.” That’s the first word that came to mind for CNN’s Chris Cuomo after Pope Francis delivered an impromptu speech about the family. On Saturday night, the final evening of his historic visit to America, Pope Francis had spent two hours enjoying music and...