by carolynkilmer@gmail.com | Jan 11, 2010
Wow your customers the Zappos way! “You name it. I make it happen,” said Roz Searcy when I asked her what she did at Zappos. Roz, who is shuttle driver, receptionist and go-to girl, picked me up from my hotel in Las Vegas for the fifteen minute drive to Henderson,...
by carolynkilmer@gmail.com | Jan 8, 2010
Do you know that Sears, Roebuck and Co., founded in 1893, evolved from a railroad station agent’s passion for watches which he started to sell through a mail order catalog? The History of Sears, as we know it today, is very interesting and impressive and I don’t have...
by carolynkilmer@gmail.com | Dec 7, 2009
The Talking Leadership interview. How communication and presentation skills helped salesforce.com go from an idea to a $1 billion company. Marc Benioff started a software revolution and told great stories along the way. “Communication is probably the most essential...
by carolynkilmer@gmail.com | Nov 30, 2009
Give the student, entrepreneur or business professional in your life the gift of inspiration this holiday season. Currently ranked as a bestselling presentation and communications title on Amazon.com, The Presentation Secrets of Steve Jobs: How to be Insanely Great in...
by carolynkilmer@gmail.com | Nov 10, 2009
Nancy Duarte whose firm created Al Gore’s An Inconvenient Truth has just named The Presentation Secrets of Steve Jobs among her top 5 favorite presentation books.