by carolynkilmer@gmail.com | Mar 1, 2009
7 Strategies for Dealing with Customers at Closing Time Do unto others as you would have them do unto you. I am sure you’ve heard of this line before. This philosophy was engraved in my brain as a child and it’s why I am so passionate about customer service today....
by carolynkilmer@gmail.com | Mar 1, 2009
How to Please Your Customers When You Don’t Have What They Want Have you ever had a Chardonnay that wasn’t chilled? It’s nothing to write home about, and it certainly doesn’t do any justice to the grape. Chardonnay, by multiple sources, can easily be coined as...
by carolynkilmer@gmail.com | Feb 28, 2009
Watch Carmine offer speaking tips with Donny and special guest, Jesse Ventura. [flv:/wp-content/videos/BigIdeaWDonnyDeutch.flv 480 360]
by carolynkilmer@gmail.com | Feb 27, 2009
Do you wonder what draws you to certain brands — or what slogans and commercials you remember? In this podcast, Martin Lindstrom, marketing guru and author of “Buyology,” discusses the results of his groundbreaking neuromarketing study and explains what drives us to...
by carolynkilmer@gmail.com | Feb 26, 2009
Carmine discusses his book, Fire Them Up!, on Sacramento’s #1 morning show. [flv:/wp-content/videos/FireThemUpSacramento.flv 480 360]
